Terms & conditions

JANA KYRIAKOU – PARTICIPATION CONDITIONS
FOR INDIVIDUAL AND GROUP CLASSES AND SPECIAL EVENTS


GENERAL RULES

  • Come on time – at least 5 min before the class starts
  • Set up and clean up your props 
  • If you are late for a group class, join the group silently not to disturb the others
  • Wear comfortable yoga clothes allowing free movement
  • Turn off your mobile phones
  • Stay till the end of the class for full integration of the practice
  • If you need to leave before the end of a group class, do it silently not to disturb the others
  • We honour each other in our classes and use non-judgemental and respectful language, we respect everyone’s personal space, personal practice, the right to be silent and not disturbed, the right to adjust or leave the practice at any time
  • We honour each others personal journey, so all discussions and processing that happens during class stays confidential within the group

CONFIDENTIALITY

  • Jana declares that all personal information of all clients from all her classes and events are strictly confidential and she won’t share the personal information with third parties
  • For full personal information protection terms & conditions click HERE

GROUP CLASSES WITH JANA KYRIAKOU (Jana)

PAYMENT FOR THE GROUP CLASSES

Jana offers two options for payments: 

1. TERM PREPAYMENT
2. SINGLE PARTICIPATION

You can find the actual price list for group classes HERE.

  1. TERM PREPAYMENT = COMMITMENT TO GOODNESS (Recommended)

TERM PREPAYMENT – DEFINITION AND LOGISTICS

  • Client can prepay a “term” of a particular group class
  • Term is set by Jana (usually several months with specific dates)
  • The prepaid price per class is slightly lower than the price per class in case of single participation
  • The term prepayment guarantees a spot in the particular group class
  • The number of prepaid spots in a group is limited as per Jana’s decision (usually max. 12)
  • The price for the term will be announced by Jana before the beginning of the term and an invoice will be e-mailed to the client
  • The invoice for the term payment needs to be paid by the client by bank transfer or in cash by the due date on the invoice

TERM PREPAYMENT – COMMITMENT TO INDIVIDUAL, GROUP AND COMMUNITY GOODNESS 

What’s included in the term prepaid price:

A client who commits and pays for the term understands that by prepayment of the term he/she contributes:

  • To his/her individual wellbeing
  • To cultivating greater goodness through building, sharing and improving the wellbeing of the whole group
  • To spreading the goodness outside of the yoga space walls into the world by letting the individual and group wellbeing glow onto others
  • To the quality and dedicated work of Jana as well as her expenses to run these classes and provide similar services to disadvantaged groups

On top of that:

  • 10% of the term price paid by the clients will go to the Czech charity organisation: Nadace Terezy Maxove that provides services and helps disadvantaged and abandoned children.
  • Clients with the term prepayment will receive a priority to sign-up to workshops, retreats and other events organised by Jana as well as an access to discounts on yoga clothes and props and other time-limited services and products

Once a client commits and pays for the whole term, there will be no refunds or make up classes possible with this exception:

  • In case the client cannot participate in most of the term classes because of a sudden severe long-lasting health issue or a life-changing event, a transfer of some of the prepaid funds to another term, to another client or to a charity can be negotiated between the client and Jana

TERM PREPAYMENT – CONFIRMATION AND CANCELATION POLICY

  • Jana creates and manages a closed WhatsApp group for the participants of the specific prepaid term
  • Every week, one day before the group class (Wednesday), Jana will ask the clients to confirm their participation in the following day class (Thursday)
  • Every client in the group needs to respond shorty by 12.00 noon the day before the class (Wednesday) if they will participate in the next class (Thursday)
  • That way Jana keeps track of the capacity of each class and offers opened spots for single participation to other clients

TERM REGISTRATIONS

  • At the end of a term Jana will announce the dates and prices of the next term
  • Clients who prepaid the current term have a priority to sign-up for the next term in the current group 
  • If the client doesn’t confirm participation in the next term within the date that Jana sets for registration, the spot will be offered to another client

2. SINGLE PARTICIPATION

SINGLE PARTICIPATION – LOGISTICS

  • Client can pay for a single participation in a group class as per the price list issued by Jana
  • Single class participation in the group class is conditional on space availability which needs to be confirmed with Jana prior to the class by e-mail, SMS or WhatsApp (usually one day before the class)
  • Single participation permanent spot in a group class cannot be guaranteed

SINGLE PARTICIPATION – PAYMENT AND CANCELATION POLICY

  • A client can pay for the single participation class in cash upon arrival to the class or can purchase a credit of 5 classes (CREDIT)
  • In case the client asks for the CREDIT, Jana will send the client an invoice or the client can pay by cash
  • In case the client purchased the CREDIT, Jana will deduct the value of each class from the credit as per the client’s actual participation in classes
  • The CREDIT is valid for 5 month from the date of purchase
  • The CREDIT prepayment doesn’t guarantee a permanent spot in the group, availability still needs to be checked as per the Single participation logistics paragraph and doesn’t include any discount on the single participation class price
  • If a single class participation is confirmed to the client by Jana, the client commits to paying for the class
  • In case the client who committed to the single participation doesn’t arrive to the class as promised, he/she still needs to pay – Jana will send him/her instructions to pay for the class via bank transfer or deduct the value of the class from the prepaid CREDIT
  • No refunds for paid or prepaid single class participations are possible

 

HEALTH

  • Jana’s group classes are for generally healthy people
  • The practices in the group classes include physiotherapeutic and mental wellbeing exercises. Even though the practices in the group classes are carefully chosen to benefit both the physical and mental wellbeing, the classes don’t substitute for any form of individual therapy or medical treatment
  • Jana offers modifications for most practices so most classes are suitable to any level of physical fitness. However each client in a group class is responsible for listening to her body and adjusting or stopping the practice in case of severe discomfort
  • In case of severe or acute health issues (physical or mental) the client has to consult Jana prior to taking the group class and inform her of any changes to the health condition over time if continuing in the group class. Client needs to discuss her health condition with a medical professional prior joining the group class
  • Jana is not responsible for any physical or mental harm of the client:
    • If client is not following the directions fully
    • If client is not listening to her own needs during the class
    • If client doesn’t discuss her health conditions with Jana prior taking the class

PRIVATE / INDIVIDUAL CLASSES WITH JANA KYRIAKOU (Jana)

Jana offers 2 types of Individual classes:

  • Yoga therapy
  • Skill building for fitness&wellness

The description and price list for individual classes are part of the Services section of the website. In case of Yoga therapy the client and Jana will sign a co-operation contract including a detailed medical questionnaire. 

GENERAL RULES FOR INDIVIDUAL CLASSES

TIME  AND PLACE

  • Jana and the client agree on single or regular class sessions and a meeting place

PAYMENT and VALIDITY

  • Based on the agreement of the number of individual classes Jana issues an invoice to the client
  • The invoice needs to be paid by the client by bank transfer or in cash by the due date on the invoice
  • In case of prepaid individual classes, the client needs to use them within 5 months from the date of the first class, excluding holidays, unless Jana and the client agree otherwise

CANCELATIONS 

  • The client can cancel the scheduled individual class 24 hours in advance without any cancelation fee
  • Any individual classes the client cancels less than 24 hours in advance will be charged fully to the client
  • No refund on prepaid individual classes is possible

HEALTH

  • Client will be asked to share her physical and mental health conditions information with Jana in order to establish the best suitable practice
  • Client agrees to cancel a class in case of not feeling physically or emotionally well enough for the practice
  • Jana is not responsible for any physical or mental harm of the client:
    • If client is not following the directions fully
    • If client is not listening to her own needs during the class
    • If client doesn’t discuss her health conditions with Jana prior taking the class

WORKSHOPS & COURSES & RETREATS organised by Jana (events)

  • Client can register for an event with Jana according to the registration instructions that Jana announces with the details of the event
  • Client needs to pay the invoice for the event by bank transfer or in cash by the due date on the invoice
  • Client’s registration is not valid until full payment of the fee as per the invoice issued by Jana

CANCELATIONS 

  • The client can cancel the registration to an event under following conditions unless Jana announces different cancelation policy for a specific event:
    • 7 days before the event – no cancelation fee
    • 6 – 2 days before the event – 50% of event fee will be charged
    • Less than 2 days before the event – 100 % of event fee will be charged

HEALTH

  • Jana’s group classes are for generally healthy people
  • The practices in the group classes include physiotherapeutic and mental wellbeing exercises. Even though the practices in the group classes are carefully chosen to benefit both the physical and mental wellbeing, the classes don’t substitute for any form of individual therapy or medical treatment
  • Jana offers modifications for most practices so most classes are suitable to any level of physical fitness. However each client in a group class is responsible for listening to her body and adjusting or stopping the practice in case of severe discomfort
  • In case of severe or acute health issues (physical or mental) the client has to consult Jana prior to taking the group class and inform her of any changes to the health condition over time if continuing in the group class. Client needs to discuss her health condition with a medical professional prior joining the group class
  • Jana is not responsible for any physical or mental harm of the client:
    • If client is not following the directions fully
    • If client is not listening to her own needs during the class
    • If client doesn’t discuss her health conditions with Jana prior taking the class

Jana Kyriakou reserves the right to change the conditions, prices and times.

© Jana Kyriakou 2019

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